Welcome Bonus

Another area where Casino Joy excels in is their welcome bonus offering. Being the new kid on the block means you need to know how to quickly distinguish yourself from the pack and stand out. A great way to do this is through a welcome bonus that offers plenty of value to new signups. Casino Joy knows this, and this is why they are currently running at CA$1000 bonus + 50 free spins upon player signup. The bonus is distributed over 4 deposits

• First deposit – earn 100% up to CA$200 – Bonus code – Not needed
• Second deposit – 50% up to CA$200– Bonus code – WJOY2
• Third deposit – 25% up to CA$300 – Bonus code – WJOY3
• Fourth deposit – 25% up to CA$300– Bonus code – WJOY4 

The first casino bonus is credited automatically upon sign up, while the second to fourth bonus need to be claimed at the cashier tab by entering the bonus codes shown above. As with any welcome bonus there are certain T&Cs that need to be met before any of these bonuses can be played or utilized. In order to be eligible to claim any of the bonuses a minimum deposit requirement of CA$10 is expected. The “new player” bonuses are only applicable to your first four initial deposits and players may choose to opt out of the bonus should they please. It important to note that there is a relatively low wagering requirements of 40x imposed and all deposits made via Skrill or Neteller won’t be eligible to claim the bonus. Of course, these are not available to Canadians anyway so not an issue.

Games

Casino Joy was not playing around when designing their game assortment. The operator teamed up with some of the top names in gaming development in order to create an assortment of games exceeding more than 1300. In order to access the games tab on the site, simply click the “three lines” icon at the top left of the interface which will open the main menu, there you can click on “games” to get access to the plethora of gaming variety available. Once opened the game’s page is rather easy to navigate, if there is a specific game you wish to search for simply use the search bar to quickly find it.

The operator has a variety of types of games including slots which have been divided into jackpot, video and classic slots. Here you can find slot games like Book of Dead, Jurassic Park, Game of Thrones, Vikings Go Berserk, Bridesmaids and jackpot slot Mega Moolah. The next category of games available is live casinos where you can play with a live dealer and enjoy table game classics such as Lightning Roulette, Exclusive Blackjack, Infinite Blackjack and Immersive Roulette. They also have table games, poker and video poker including, Casino Hold'em, Blackjack, European Roulette, Baccarat - Punto Banco and many more. With gaming developing giants such as Microgaming Casinos Canada, Evolution Gaming Casinos and Play n Go as their partners it's no surprise that the assortment is this large (See our Play n Go Casino List for more info). Since July 2019, Casino Joy is also a part of the NetEnt casino Canada network. Being attached to these brands the operator is letting players know that they can expect high quality games with incredible graphics, themes and bonus features.

Mobile

As a casino launched only a few months ago it makes sense that the operator would have a great mobile casino offering. The casino has managed to design a great mobile compatible website that allows players access to their casino experience on their mobile devices. The site keeps all its functions and is still extremely user-friendly and easy to navigate and seamless gameplay from anywhere at any time. The mobile site is compatible with any browser, especially Google Chrome and can be accessed on a tablet or smartphone device operating on an iOS or Android operating system. 

Promotions

Casino Joy has their promotions on lock down, offering a lucrative and attractive VIP program to reward loyal customers. They also run monthly and weekly promotions for their existing players to enjoy. At the time of print they were running an iPhone XS giveaway. This will be available from 25^th March – 24^TH April and you are entered when you make a first deposit of CA$20 using the bonus code: CJOPTRAF which grants you 1 ticket into the prize draw. Although it's available for new players or first-time deposit makers there is still a chance of winning CA$100 in nine other cash prizes. Casino Joy also has a weekly promotion on Tuesdays where players can get 25% up to CA$100 bonuses for a minimum deposit of CA$10.

Banking

Banking options are quite essential when looking to pick a casino of choice. It's important for a casino to offer range and diversity within their banking offering. This allows players more options and choices. Casino Joy was clearly aware of this model when stocking up on their banking options. The casino currently has 10 different deposit methods ranging from debit/credit cards, online bank transfers, electronic vouchers and e-wallets. They also have 8 withdrawal methods including e-wallets, debit/credit cards and bank transfers. They are a fastest payout casino as demonstrated by their withdrawal methods range from 0 to 24 hours for e-wallets, 1 to 3 business days for credit/debit cards and 3 to 5 business days for bank transfers. There is CA$10 minimum and CA$3000 maximum withdrawal limits per transaction at Casino Joy. The casino also processes all transactions within 24 to 48 hours after request has been initiated.

Although Joy is a classic credit card casino there are more deposit methods available such as: Visa, Visa Electron, MasterCard, Maestro, Interac Online and Interac e-transfer, EcoPayz, and Instadebit Canada. Casino joy is also a Paysafe online casino and one of the best iDebit casinos. New in 2021, Casino joy is also now an Apple Pay Casino and Astropay payment!

Withdrawal Methods: Deposit methods: Visa, Visa Electron, MasterCard, Interac, Paysafecard, EcoPayz, iDebit and Instadebit.

Customer Support

• FAQ
• Email support
• Complaints support
• Tel Support

Conclusion

Casino Joy is still one of the best new Canadian casinos of the past few years, which means there is still plenty of room for improvement. One area that the casino can certainly turn it up a few notches is their customer services offering. They could provide a live chat feature and make it 24/7. We do love that they have a “forgot password” self help feature. The casino does everything pretty much correctly. They offer a lucrative welcome bonus, they have a lucrative VIP program with additional promotion features for all their players to enjoy and they have a huge gaming assortment. This brand can only improve for the better that’s for sure but it has all the pieces in place to one day be consider among the top real money online casinos.

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