How we review casinos
Each casino goes through the CasinoCanuck process and is scrutinized on a number of criteria:
||Reliable, reputable software (including the use of Random Number Generators – RNG’s)
||Each casino must carry a good variety of each type of casino game, games must be of a high quality with good graphics, smooth and fast gameplay
|Solid banking platform
||Casinos must offer play in CAD$ and must also offer a variety of deposit and withdrawal methods. Good turnaround times are also important.
|Canadian-friendly bonus offers
||Casinos must offer bonus offers that are clearly designed for the needs of Canadian players. Bonus offers should also offer good value.
|Excellent customer care
||Casinos must offer excellent customer care with Instant Chat features, email options and 24-hour service (where possible). Customer service must also be available in both English and French to be inclusive of all Canadian players.
|Licenced through reputable authorities
||Every casino must be licensed and regulated through reputable authorities that are recognized industry-wide.
Of course not all of our recommended online casinos offer the exact same features and we have chosen a wide variety of online casinos to suit all tastes. Some casinos offer more online slots varieties than others while other casinos may offer a stronger live casino platform. We are confident that you will find more than one casino that is to your liking and fits your particular preferences for online casino gaming.
The online casinos listed not only support play in Canadian dollars but also offer payment options preferred by Canucks including Interac.
Instadebit is the perfect example, an e-Wallet designed specifically for Canadian use.
There are also other payment methods favoured by Canucks including iDebit, Interac Online and eTransfer, Paysafecard, PayPal and Visa.
We also choose online casinos that offer faster withdrawal turnaround times and lower withdrawal limits. Naturally there are also other factors at play which depend largely on the actual banking method chosen.
Online casino customer care and support is a critical factor, especially for new players who don’t yet know their way around. We choose online casinos that offer great support for Canadian player, in both English and in French so that communication is always clear and efficient.
Customer service also needs to be fast, there’s nothing worse than having to wait around for the casino to come back to you when you’re in the middle of a hot hand or slot game. Our casinos respond fast, usually within 24 hours on email inquiries and a few seconds on Instant Chat.
The welcome bonus offer made by the various online casinos also need to be solid and aimed squarely at Canadian players and their preferences. The bonus amounts need to be of a good value and the relevant wagering requirements fair and realistic. All bonus offers including the welcome bonus must be available in CAD.
Finally, the quality of the online casino software is crucially important because this is what it’s really all about, playing great online casino games and having tons of fun doing it.
Software brands must be recognizable and reputable, with a solid track record. The casino games quality needs to be top drawer, with high-quality graphics and smooth and dependable game play. Gaming variety such as slots, table games, poker and bingo needs to be well-organised, easy to get to and well-presented.
We also prefer to select online casinos that offer a live casino option or a mobile casino platform, preferably both is ideal.